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How 3oo Handles Your Personal Data

At 3oo, we collect only the data we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your sessions secure — nothing beyond…

Data You ControlEncrypted StorageNo Third-Party SellingUPI & Paytm ContextYour Right to Request
3oo How 3oo Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you want to access, correct or delete the personal data we hold about your 3oo account, our dedicated privacy support channels are available around the clock.

Privacy Email Send your data access or deletion request to our privacy inbox. Include your registered account email so we can locate your records without delay and respond within 72 hours.
Live Chat Support Open the live chat widget inside your 3oo account dashboard and select the Privacy category. Our agents can raise a formal data request on your behalf immediately during the session.
Help Centre Ticket Submit a written ticket through the Help Centre form under Account and Privacy. Attach any identity verification documents needed to confirm ownership before we process your request.
HOW WE PROTECT YOUR ACCOUNT

Browse Our Data Handling Commitments

Security at 3oo is built into the account layer, the payment layer and the data retention layer simultaneously.

Encrypted Data Storage

All personal data stored on 3oo servers — including your name, contact details and payment identifiers — is encrypted using industry-standard AES-256 protocols so it is unreadable without the correct decryption keys.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time without affecting core account functions.

Account Security Layer

Your 3oo account is protected by password hashing and optional two-factor authentication. We never store your password in plain text, and failed login attempts trigger automatic account protection alerts.

Data Retention Schedule

We retain your account data for as long as your account is active and for a defined period after closure, as required by applicable law. Once that period lapses, personal data is purged from our active systems.

Your Right to Access

You may request a copy of all personal data 3oo holds about you at any time. We will compile and deliver a structured data export to your registered email address within the timeframe required by local regulation.

Requesting Changes or Deletions

To correct inaccurate data or request erasure, contact our privacy team via email or live chat. We process each request individually and confirm completion once your data has been updated or removed from our records.

Open Answers to Your Privacy Questions

Below are the questions we receive most often about how 3oo collects and manages personal data, your rights as an account holder, and the steps to exercise those rights. If your question is not covered here, reach our privacy team directly through the contact options listed above.

We collect your name, email address, mobile number and date of birth at registration. If you deposit via UPI, Paytm or PhonePe, we also receive the transaction reference needed to credit your wallet — we do not store full payment credentials.

We share data only with processors required to run your account — payment rails like UPI networks, Paytm and PhonePe, and our fraud-prevention partners. We do not sell or rent your personal data to advertisers or marketing agencies under any circumstances.

After account closure, we retain certain records for the period required by applicable law in the jurisdiction where your account was held. Once that statutory retention window closes, your personal data is permanently deleted from our active databases.

Yes. Email our privacy team or raise a request via live chat with your registered account email address. We will compile a full data export and send it to you within the timeframe required by local data-protection law.

Contact us through the privacy email, live chat, or Help Centre ticket form. State clearly whether you want a correction or full erasure. We will verify your identity, process the request and confirm completion once the change has been made.

We use session cookies for login persistence and analytics cookies for page performance. You can disable non-essential cookies through your browser settings at any time. Disabling analytics cookies does not affect your ability to log in or use your account wallet.

We store only the transaction reference number and amount needed to credit your account balance. Full UPI VPAs and Paytm wallet credentials are processed by the respective payment providers and are not stored on 3oo servers after the transaction completes.